As high levels of disruption continue to provide challenges for the way that change is planned, implemented and assessed in organisations, Change Leaders are having to call on all of their experience and capabilities to continue to lead through change.
Adaptive Change Leaders have a style that is particularly well suited to operating right now. So, what are the adaptive Change Management competencies that are helping them to successfully navigate what are fairly turbulent times?
We believe there are 4 as follows and that adaptive Leaders:
This is one of the key roles of change leaders.
Unfortunately, as Forbes point out it is also one of the first casualties when there are times of extreme upheaval. As leaders sacrifice the need for vision and replace it with more pragmatic and experimental approaches to setting direction.
However, adaptive change leaders recognise the importance of setting a course – even in times of great change and uncertainty - and also of creating context around change that employees can operate in. With a strong adaptive Change Management definition to work to. They also understand that there are two key aspects to this that both need to be in place to create an environment for successful change – namely vision and imperative for change:
By clearly defining both of these, adaptive Change Leaders quickly help people to understand the change needed in context. And also get on board with it, because they have a clear understanding of why the company needs to make change at a broad level, for example, to stay competitive and continue to develop as a business. As a result, they are much more likely to get behind any projects or initiatives that are linked directly to it by leaders. And pre-disposed to tailor their efforts and commitment to support what they see as a common goal.
Done properly it also ensures that individuals are not confused by conflicting directions and initiatives that can seriously test their resilience – particularly at times of enormous change.
Leadership happens best as a cohesive network where individuals bring different elements of power – for example organisational, project expertise and political power – to ensure that change is able to cascade effectively throughout the organisation.
This becomes increasingly important when there is a need to lead through change and teams are disparate and working remotely as many are right now.
It is a topic that we will return to in our next blog, but adaptive Change Leaders recognise that - while setting direction for change at the top is a key determinant of change success - Change Leadership happens at a range of different levels in the organisation and involves a number of different roles including:
Adaptive leaders recognise the importance of energising Change Leaders across this network and focus heavily on this. And understand how adaptive leadership and Change Management go hand in hand.
In fact, they see this as their own personal responsibility and are focused on recruiting and developing fellow leaders at all levels who are ‘change ready’.
Adaptive Change Leaders are laser focused on embedding adaptive change capacity in the DNA of the organisation. By finding and developing the type of fellow leaders that are going to lead through change and thrive rather than flounder during times of disruption.
In practice, this will typically take a range of different forms including:
Their objective is to ensure that the organisation has the building blocks and capability in place to enable widespread change across the organisation.
One of the key challenges of the last 12 months or so has been the pressure that has been placed on existing Change Management processes and approaches.
What worked prior to the pandemic doesn’t necessarily work right now - for a whole host of reasons from the increase in teams working remotely, to travel restrictions and restricted access to corporate offices the world over.
A key question for adaptive change leaders in this scenario is – “do my key leaders have the Change Management tools they need to be successful and support me in delivering major change amidst all of the disruption?”
Our work with clients is telling us the answer they are increasingly getting is “no” – and many of them have moved to fix the problem quickly with a focus on a number of key areas as follows:
Using assessment tools to gather change data remotely and in real-time – at a time when getting Change Management “boots on the ground” gathering data on the impact of change has been challenging but the ability to gather and assess data remotely is key
Take your first steps to a more adaptive Change Leadership approachIn disruptive times every step is the first step. And for many Changefirst clients first steps are small, “sure starts” based around proven, industry recognised thinking and 25 years’ plus field and academic research. Our dynamic one-day Executive Leader Boot-camp focuses on developing Change Management as a Leadership competency for:
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