What are the top 5 issues in managing unpopular change?

Posted by David Miller

I read a really good article in Computer Weekly.com recently. It’s called ‘Top five issues in managing unpopular change’  If you don’t have the time to read the article the Top five were:

1.    Manage union conflict
2.    Build mutual trust with staff
3.    Support employees with skills training
4.    Sell the benefits of transformation
5.    How managers can sabotage transformation

It’s very good piece and can be found on http://www.computerweekly.com/Articles/2009/10/27/238319/top-five-issues-in-managing-unpopular-change.htm - if you want to know more.

However I see it differently so my top five would be:

1.    Leaders leading by example rather than talking
2.    Involve people in decisions that affect them
3.    Train people in new skills
4.    Harness the power of middle and front-line managers
5.    Communicate by talking not writing

We have seen a lot of unpopular change in the last two years. So what are your personal top five? Serious, cynical and funny responses welcomed!

David Miller
Posted by David Miller

David Miller is the Chairman and Founder of Changefirst, a global training and consulting organisation which specialises in Organisational Change Management. He has helped organisations successfully implement major change for the last 25 years. Initially as a Senior Executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. David was a regular speaker at a range of Change and Transformation events globally on key industry themes including Agile Change Management and the use of digital in Change Management.

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Tags: Change Management

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