When J.P. Garnier, the former CEO and Chairman of pharmaceutical company GlaxoSmithKline (GSK), was interviewed about executing change, he said, “Getting people to change – one by one – is the...
The unprecedented level of disruption for organizations is increasingly leading them to take an Enterprise level approach to managing change – or Enterprise Change Management (ECM).
“The volume and complexity of business change continues to increase, and organizations cannot risk the negative impacts of not executing their business critical changes.”
This is a paraphrase of...
Five practical principles
The main use of communications in change is to build understanding of what we are trying to achieve. It is a critical part of building commitment to change. Well...
In this week's blog, David Miller - Founder and Chairman at Changefirst - gives a definition of commitment and explains why the distinction between commitment and acceptance is important for your...
In 1969 one of the most complex change projects ever attempted was completed successfully with the words, “Houston, Tranquillity Base here. The Eagle has landed”. Later, as he put his left foot...
As an organization it is important for you to focus on full implementation, not just installation, which is at the heart of the ROI of effective change management. Here at Changefirst, we are...
In this week's blog, David Miller - Founder and Chairman at Changefirst - discusses his takeaways from the latest Technology and Services World 2019 conference in San Diego.
During my time...
One topic more than any other seems to be surfacing in conversations with clients recently – the increasing importance of agile and what the implications are for Change Management.
In the first post of this blog series we look at a definition of Enterprise Change Management (ECM). What it was, the unprecedented level of disruption that was increasingly driving the need for...
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