During the presentation David considered that when programmes fail to meet their goals there could be a number of reasons why, but more often than not it’s because people haven’t committed to the new ways of working or they struggle to change their skills and behaviour.
Pulling on Changefirst’s practical experience of over 16 years he discussed – using practical examples and ‘war stories’:
Why change management is critical for successful benefits realisation
Business drivers for using change management
The role of programme managers in change management
Six drivers of successful change:
Sharing change purpose
Creating effective change leadership
Engaging the organisation
Building committed local sponsorship
Connecting to people
Sustaining personal performance
For more information about the event, read the review on APM’s website.