--- title: An introduction to the Diagnostics Pro toolkit description: Diagnostics Pro is our comprehensive digital Change Management toolkit that includes 9 powerful multi-lingual behaviour & risk assessment tools image: https://blog.changefirst.com/hubfs/Digital%20pro%20toolkit-1.png --- [![Changefirst_logo_Hubspot.png](https://blog.changefirst.com/hs-fs/hubfs/Logo/Changefirst_logo_Hubspot.png?width=174&height=61&name=Changefirst_logo_Hubspot.png "Changefirst_logo_Hubspot.png")](http://www.changefirst.com) [Contact us](https://changefirst.com/contact-us) [+44 (0) 1444 450777](tel:+44-0-1444-450777) [Solutions](https://www.changefirst.com/change-management-solutions) ### Solutions Change Management Solutions matched to your specific business needs. #### [![orgainizations](https://blog.changefirst.com/hubfs/orgainizations.jpeg) For Organizations Engage more of your people in change with a cost effective and scalable solution that builds sustainable capability.](https://www.changefirst.com/change-management-solutions/organisations) #### [![consulting-firms](https://blog.changefirst.com/hubfs/consulting-firms.jpeg) For Consulting Teams Digitalize and differentiate your Change Management practice, quickly on-board new hires and create ‘sticky’ client relationships](https://www.changefirst.com/change-management-solutions/consulting-firms) #### [![change professionals](https://blog.changefirst.com/hubfs/change%20professionals.jpeg) For Change & Project Experts Deliver strategic projects, support Executives through continuous change and add new tools, skills and Certification to your playbook](https://www.changefirst.com/change-management-solutions/change-and-project-professionals) #### [![technology companies](https://blog.changefirst.com/hubfs/technology%20companies.jpeg) For Technology Companies Take advantage of the missing ingredient in your Adoption Services model. To drive higher adoption rates for clients and improve renewal rates](https://www.changefirst.com/change-management-solutions/technology-companies) #### [![drive up adoption](https://blog.changefirst.com/hubfs/drive%20up%20adoption.jpg) Drive up adoption Focus on engaging people in your technology roll-out projects. To drive successful adoption and deliver projected business outcomes](https://www.changefirst.com/business-issues/drive-up-adoption) #### [![deliver projects](https://blog.changefirst.com/hubfs/deliver%20projects.jpg) Deliver projects more succcessfully Get business-critical projects delivered right, first time. By ensuring you have more change capability and higher engagement levels](https://www.changefirst.com/deliver-projects-more-successfully) #### [![build ECM capacility](https://blog.changefirst.com/hubfs/build%20ECM%20capacility.jpg) Build ECM capability Change is no longer the ‘secret sauce’ of a few individuals in your organisation. So creating the capacity for business-critical changes is crucial](https://www.changefirst.com/build-ECM-capability) #### [![upskilling of teams](https://blog.changefirst.com/hubfs/upskilling%20of%20teams.jpg) Quickly upskilling your teams Make change everyone’s business by getting consistent change skills, tools and support to distributed and remote teams](https://www.changefirst.com/business-issues/upskilling-of-teams) #### [![agile change management](https://blog.changefirst.com/hubfs/agile%20change%20management.jpg) Develop an agile change culture Create an agile Change culture by fostering a mind-set that 'change is your business'. As part of an enterprise-wide approach](https://www.changefirst.com/business-issues/agile-change-management) #### [![credibility](https://blog.changefirst.com/hubfs/credibility.jpg) Gain credibility and differentiate yourself Gain the credibility you need to deliver effective Change inside your organisation and differentiate yourself from the rest of the crowd](https://www.changefirst.com/gain-credibility-and-differentiate-yourself) [Products](https://www.changefirst.com/change-management-products/roadmap-pro) ### Products This will be the products group #### [![roadmap pro](https://blog.changefirst.com/hubfs/roadmap%20pro.jpeg) Roadmap Pro® - digital OCM platform Transform the way Change Management is planned and executed across your organization. With digital skills, methods and tools for faster, more sustainable business result](https://www.changefirst.com/change-management-products/roadmap-pro) [Training](https://www.changefirst.com/training) ### Training Role-relevant training solutions for leaders, their teams and professionals to build rapid, sustainable change capabilities #### [![executive](https://blog.changefirst.com/hubfs/executive.jpeg) Leaders, Heads of Business & Steering Teams Executive Bootcamps - learning for senior leaders tasked with sponsoring strategic change and building sustainable Organisational Change Capability](https://www.changefirst.com/training/executive) #### [![change agent](https://blog.changefirst.com/hubfs/change%20agent.jpeg) Change, Project and Internal development professionals Robust, action focused training course and certification for CMOs, PMO and anyone helping leaders drive major business change](https://www.changefirst.com/training/change-agent) #### [![local teams](https://blog.changefirst.com/hubfs/local%20teams.jpeg) Line Managers, local teams, HRBPs & Communication Experts Workshops and learning development programs focused on compelling change communication, sponsor behaviour, assessing people risks, data driven planning and effective engagement.](https://www.changefirst.com/training/manager-and-local-teams) #### [![on demand individual](https://blog.changefirst.com/hubfs/on%20demand%20individual.jpeg) Employees, large groups & accidental/new change agents Learning ‘on-demand’ to introduce key change management methods and development coaching to build help individual resilience.](https://www.changefirst.com/training/on-demand-individual) #### [![change projects introductory](https://blog.changefirst.com/hubfs/change%20projects%20introductory.jpg) Project and Programme Managers (Introductory) Learn a structed approach to people-change processes, activities and measures designed to improve project success](https://www.changefirst.com/training/change-projects-introductory) #### [![change projects intermediate](https://blog.changefirst.com/hubfs/change%20projects%20intermediate.jpg) Project and Programme Managers (Intermediate) Initiate local change initiatives right, first time and in a people - centred way](https://www.changefirst.com/training/change-projects-intermediate) #### [![train the trainer](https://blog.changefirst.com/hubfs/train%20the%20trainer.jpg) Train-the-Trainer Build an internal community of Change Experts and create agility in your internal Change Training](https://www.changefirst.com/training/train-the-trainer) #### [![](https://res.cloudinary.com/changefirst-media/uploads/Content_Licencing_Menu_Sized_TP_84ed8849b6.jpg) Content licensing Licence our proven Change Management materials and establish a standardised approach to delivering change across your organisation](https://www.changefirst.com/training/content-licensing) #### [![certification](https://blog.changefirst.com/hubfs/certification.jpg) Certification Recognise your investment in Change Management training and development with individual and organisational level Certification](https://www.changefirst.com/training/certification) #### [![coaching and consulting](https://blog.changefirst.com/hubfs/coaching%20and%20consulting.jpg) Application Coaching and Consulting We provide 6 week to 6 month partner packages that enable us to partner with you to accelerate your change success](https://www.changefirst.com/training/application-coaching-and-consulting) [Methodologies](https://www.changefirst.com/methodologies) ### Methodologies This will be the methodologies page group #### [![pci](https://blog.changefirst.com/hubfs/pci.jpeg) PCI® - People - Centred Implementation Changefirst’s research-based, highly practical, results-oriented methodology, for planning and executing the people-side of change, to achieve sustainable organisational results](https://www.changefirst.com/methodologies/pci) #### [![pai](https://blog.changefirst.com/hubfs/pai.jpeg) PAI – Personal Adaptability Inventory PCI® People-Centred Implementation Changefirst’s proprietary psychometric, with development system, help leaders and their teams develop resilience and adaptability for change](https://www.changefirst.com/methodologies/pai) [Resources](https://www.changefirst.com/resources) ### Resources All the resources you need to help build your Change Management capability. #### [![resources](https://blog.changefirst.com/hubfs/resources.jpeg) Whitepapers Download our latest Change Management whitepapers.](https://www.changefirst.com/resources) #### [![videos](https://blog.changefirst.com/hubfs/videos.jpeg) Videos Watch our latest Change Management videos.](https://www.changefirst.com/resources#videos) #### [![blog](https://blog.changefirst.com/hubfs/blog.jpeg) Blogs Read our latest Change Management blogs.](https://blog.changefirst.com/) [About us](https://www.changefirst.com/about-us) [Contact](https://www.changefirst.com/contact-us) Solutions [For Organizations](https://www.changefirst.com/change-management-solutions/organisations) [For Consulting Teams](https://www.changefirst.com/change-management-solutions/consulting-firms) [For Change & Project Experts](https://www.changefirst.com/change-management-solutions/change-and-project-professionals) [For Technology Companies](https://www.changefirst.com/change-management-solutions/technology-companies) [Drive up adoption](https://www.changefirst.com/business-issues/drive-up-adoption) [Deliver projects more succcessfully](https://www.changefirst.com/deliver-projects-more-successfully) [Build ECM capability](https://www.changefirst.com/build-ECM-capability) [Quickly upskilling your teams](https://www.changefirst.com/business-issues/upskilling-of-teams) [Develop an agile change culture](https://www.changefirst.com/business-issues/agile-change-management) Products [Roadmap Pro® - digital OCM platform](https://www.changefirst.com/change-management-products/roadmap-pro) Training [Leaders, Heads of Business & Steering Teams](https://www.changefirst.com/training/executive) [Change, Project and Internal development professionals](https://www.changefirst.com/training/change-agent) [Line Managers, local teams, HRBPs & Communication Experts](https://www.changefirst.com/training/manager-and-local-teams) [Employees, large groups & accidental/new change agents](https://www.changefirst.com/training/on-demand-individual) [Project and Programme Managers (Introductory)](https://www.changefirst.com/training/change-projects-introductory) [Project and Programme Managers (Intermediate)](https://www.changefirst.com/training/change-projects-intermediate) [Train-the-Trainer](https://www.changefirst.com/training/train-the-trainer) [Content licensing](https://www.changefirst.com/training/content-licensing) [Certification](https://www.changefirst.com/training/certification) [Application Coaching and Consulting](https://www.changefirst.com/training/application-coaching-and-consulting) Methodologies [PCI® - People - Centred Implementation](https://www.changefirst.com/methodologies/pci) [PAI – Personal Adaptability Inventory PCI®](https://www.changefirst.com/methodologies/pai) Resources [Whitepapers](https://www.changefirst.com/resources) [Videos](https://www.changefirst.com/resources#videos) [Blogs](https://blog.changefirst.com/) [About us](https://www.changefirst.com/about-us) [Contact](https://www.changefirst.com/contact-us) # [Welcome to the Changefirst Blog](https://blog.changefirst.com) # An introduction to the Diagnostics Pro toolkit Posted by [Audra Proctor](https://blog.changefirst.com/author/audra-proctor) You can’t fully take the risk out of change and transformation. But you can use data to assess, pinpoint, analyse risks and validate change decisions.   ![Digital pro toolkit](https://blog.changefirst.com/hs-fs/hubfs/Digital%20pro%20toolkit.png?width=800&height=400&name=Digital%20pro%20toolkit.png)   To focus on the right mitigation and tailored risk management - that enables you to accelerate delivery and produce sustained results. ## Don't let poor data hold your change initiatives back  The philosophy of our [Diagnostics Pro toolkit](https://www.changefirst.com/change-management-products/diagnostics-pro) is to always focus Change Management plans on addressing the critical few risks. Engaging more people in change - by highlighting and understanding issues quickly - and building tailored responses and mitigation.  This has a number of key benefits including:   - **The ability to work effectively remotely** - Change planning doesn't need to be held up by lengthy or costly data capture and analysis. Or because people are disparate or working remotely.  - **Get leadership buy-in** - Business-critical changes needn’t suffer from insufficient stakeholder engagement that reduces the connection and buy-in needed for deployment - **Improve data insight** - Transformation leaders needn’t suffer from limited access to insightful data analytics and reporting to make meaningful decisions  - **Bring efforts together** - Major organisational change shouldn't be plagued by disjointed deployment efforts which are difficult to track and measure    The toolkit itself includes:   ![Chart Description automatically generated](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-09-50-14-29-AM.png?width=350&name=undefined-Mar-18-2022-09-50-14-29-AM.png) **Insightful people diagnostics**   9 powerful multi-lingual behaviour & risk assessment tools with built-in mitigation. Methodology is agnostic and easy to align with other frameworks.        ![A picture containing text, indoor, screenshot Description automatically generated](https://blog.changefirst.com/hubfs/undefined-Mar-18-2022-09-51-44-08-AM.png) **Powerful Comparative Analytics**  Access to benchmarking analytics to improve, validate and strengthen change decisions.  Compare project performance against one of the largest Change Management databases globally.       ![A picture containing text, screenshot, monitor Description automatically generated](https://blog.changefirst.com/hubfs/undefined-Mar-18-2022-09-55-47-93-AM.png)   **Flexible and automated capability**  Automated survey and segmentation capability with flexible data collection. Realtime updates and easy downloads to excel.        [![A picture containing graphical user interface Description automatically generated](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-09-56-12-40-AM.png?width=350&height=247&name=undefined-Mar-18-2022-09-56-12-40-AM.png)](https://info.changefirst.com/why-people-centred-data-is-pivotal-for-successful-transformation)   Here is a quick overview of the tools included in the Diagnostics Pro toolkit:  | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-01-58-60-AM.png?width=300&name=undefined-Mar-18-2022-10-01-58-60-AM.png) | Change Impact Assessment Capture and track the impact of a specific change project on specific groups affected by the change.  | | --- | --- | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-02-07-48-AM.png?width=300&name=undefined-Mar-18-2022-10-02-07-48-AM.png) | Initiative Legacy Assessment Plan for a new change project, based on lessons from past implementations.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-02-16-14-AM.png?width=300&name=undefined-Mar-18-2022-10-02-16-14-AM.png) | Initiative Risk Assessment Diagnose and track the people-centred risks in single, current change projects.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-06-29-66-AM.png?width=300&name=undefined-Mar-18-2022-10-06-29-66-AM.png) | Resistance Behaviour Assessment Understand specific resistant behaviour – including people’s position on the curve.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-02-33-85-AM.png?width=300&name=undefined-Mar-18-2022-10-02-33-85-AM.png) | Resistance Reasons Assessment Understand the underlying reasons for people's resistance to a specific change.    | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-02-42-31-AM.png?width=300&name=undefined-Mar-18-2022-10-02-42-31-AM.png) | Adapter Readiness Assessment Assess the readiness of people to adopt a specific change that affects them.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-02-51-83-AM.png?width=300&name=undefined-Mar-18-2022-10-02-51-83-AM.png) | Communications Effectiveness Assessment Identify any issues with the Change communication processes and content.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-03-00-38-AM.png?width=300&name=undefined-Mar-18-2022-10-03-00-38-AM.png) | Sponsor Assessment Enable successful Sponsor performance on a specific change.  | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-03-08-60-AM.png?width=300&name=undefined-Mar-18-2022-10-03-08-60-AM.png) | Change Agent Assessment Assist successful Change Agent selection, preparation, and development.  |   There are also 2 non-standard Tools that are available at an additional cost.   | ![Untitled design (1)-3](https://blog.changefirst.com/hs-fs/hubfs/Untitled%20design%20(1)-3.png?width=300&height=189&name=Untitled%20design%20(1)-3.png)   |   Change Demand Assessment Analyse the cumulative demand for change being placed on an organisation. | | --- | --- | | ![](https://blog.changefirst.com/hs-fs/hubfs/undefined-Mar-18-2022-10-12-09-45-AM.png?width=300&name=undefined-Mar-18-2022-10-12-09-45-AM.png) | Organisational Capacity Assessment Measure available organisational capacity to implement new change projects and programmes.  |   | **![Blog - Laptop](https://blog.changefirst.com/hs-fs/hubfs/Blog%20-%20Laptop.jpg?width=305&name=Blog%20-%20Laptop.jpg)** | Bring clarity to the complexity on your Change initiatives and projects Diagnostics Pro is available to license (and access via our Roadmap Pro® platform) on either a 6 or 12-month basis. You can license it individually[via our website here](https://www.changefirst.com/change-management-products/diagnostics-pro).  Or [talk to us](https://www.changefirst.com/contact-us) about team or organisational level licencing.    [![LEARN MORE](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/2401974/c8884cb6-acdb-4400-a705-fbc36e3c31ea.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/2401974/c8884cb6-acdb-4400-a705-fbc36e3c31ea) | | --- | --- |   ![Audra Proctor](https://blog.changefirst.com/hubfs/Audra200x200.png) Posted by [Audra Proctor](https://blog.changefirst.com/author/audra-proctor) Audra is Managing Director at Changefirst and has over 30 years' experience of enabling organisations leaders and their teams to deliver complex Organisational Change. She leads an amazing, diverse team of highly experienced multi-industry Change Practitioners, Consultants, Coaches, Trainers, Technology Experts and trusted Strategic Partners to help organisations to deliver more effective Change through their people. Audra is a regular speaker at events focusing on Change and Transformation globally on a number of key themes including Agile Change Management and the use of digital in Change and Transformation. Find me on: [LinkedIn](https://www.linkedin.com/in/audraproctor/) - [Tweet](https://twitter.com/share) ### Leave a comment Search Blog ### Keep me updated ### Recent Posts ### SHARE THE BLOG ### Posts by Tag [![](https://changefirst.com/images/Icons/Social_LI.svg)](https://uk.linkedin.com/company/changefirst) [![](https://changefirst.com/images/Icons/Social_TW.svg)](https://twitter.com/Changefirst) [![](https://changefirst.com/images/Icons/Social_VM.svg)](https://vimeo.com/changefirst) [![](https://changefirst.com/images/Icons/Social_FB.svg)](https://www.facebook.com/Changefirst-129807110363683/) [Website T&Cs](https://info.changefirst.com/website-tcs)    |     [Security Policy](https://info.changefirst.com/security-statement)    |     [Privacy Policy](https://info.changefirst.com/privacy-policy)    |     [Cookie Policy](https://info.changefirst.com/cookie-policy)