Over the last few years we have had a growing number of project management groups come to us because they want to improve their change implementation capabilities. This usually throws up a number of issues. For example: “What is the actual role of the project manager in user groups when it’s time to actually implement what has been built and installed?” “How do I get people to do what I want when I have no power over them?”
But the question we get asked the most is "Can project managers make great change agents?" The answer is “Yes” but they need to add some capabilities to be effective (always assuming they don’t have them already!)
We expand on this answer in an article by considering:
- Project management isn't the same as change management
- What do change agents actually do?
- What skills do change agents need?
- Selecting the right people to be agents
Continue to the full length article to find out more.