Helping people adapt to change is best done by middle and front-line managers – who we call local sponsors.
They need to:
- ask people
- involve people
- and start the communication from where people are, not where they want them to be.
All of these things are very important during change projects, but when seeking to sustain personal performance there are 3 additional principles to consider.
Continue to the full length article to learn the 3 principles