--- title: "Enterprise Change Management: Making Change Your Business" description: Enterprise Change Management is substantially more than just having a core change management capability within your organization. image: https://blog.changefirst.com/hubfs/Blog_Images/June_2017/Enterprise%20Change%20Management%20Making%20Change%20Your%20Business.jpg --- [![Changefirst_logo_Hubspot.png](https://blog.changefirst.com/hs-fs/hubfs/Logo/Changefirst_logo_Hubspot.png?width=174&height=61&name=Changefirst_logo_Hubspot.png "Changefirst_logo_Hubspot.png")](http://www.changefirst.com) [Contact us](https://changefirst.com/contact-us) [+44 (0) 1444 450777](tel:+44-0-1444-450777) [Solutions](https://www.changefirst.com/change-management-solutions) ### Solutions Change Management Solutions matched to your specific business needs. #### [![orgainizations](https://blog.changefirst.com/hubfs/orgainizations.jpeg) For Organizations Engage more of your people in change with a cost effective and scalable solution that builds sustainable capability.](https://www.changefirst.com/change-management-solutions/organisations) #### [![consulting-firms](https://blog.changefirst.com/hubfs/consulting-firms.jpeg) For Consulting Teams Digitalize and differentiate your Change Management practice, quickly on-board new hires and create ‘sticky’ client relationships](https://www.changefirst.com/change-management-solutions/consulting-firms) #### [![change professionals](https://blog.changefirst.com/hubfs/change%20professionals.jpeg) For Change & Project Experts Deliver strategic projects, support Executives through continuous change and add new tools, skills and Certification to your playbook](https://www.changefirst.com/change-management-solutions/change-and-project-professionals) #### [![technology companies](https://blog.changefirst.com/hubfs/technology%20companies.jpeg) For Technology Companies Take advantage of the missing ingredient in your Adoption Services model. 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People - Centred Implementation Changefirst’s research-based, highly practical, results-oriented methodology, for planning and executing the people-side of change, to achieve sustainable organisational results](https://www.changefirst.com/methodologies/pci) #### [![pai](https://blog.changefirst.com/hubfs/pai.jpeg) PAI – Personal Adaptability Inventory PCI® People-Centred Implementation Changefirst’s proprietary psychometric, with development system, help leaders and their teams develop resilience and adaptability for change](https://www.changefirst.com/methodologies/pai) [Resources](https://www.changefirst.com/resources) ### Resources All the resources you need to help build your Change Management capability. #### [![resources](https://blog.changefirst.com/hubfs/resources.jpeg) Whitepapers Download our latest Change Management whitepapers.](https://www.changefirst.com/resources) #### [![videos](https://blog.changefirst.com/hubfs/videos.jpeg) Videos Watch our latest Change Management videos.](https://www.changefirst.com/resources#videos) #### [![blog](https://blog.changefirst.com/hubfs/blog.jpeg) Blogs Read our latest Change Management blogs.](https://blog.changefirst.com/) [About us](https://www.changefirst.com/about-us) [Contact](https://www.changefirst.com/contact-us) Solutions [For Organizations](https://www.changefirst.com/change-management-solutions/organisations) [For Consulting Teams](https://www.changefirst.com/change-management-solutions/consulting-firms) [For Change & Project Experts](https://www.changefirst.com/change-management-solutions/change-and-project-professionals) [For Technology Companies](https://www.changefirst.com/change-management-solutions/technology-companies) [Drive up adoption](https://www.changefirst.com/business-issues/drive-up-adoption) [Deliver projects more succcessfully](https://www.changefirst.com/deliver-projects-more-successfully) [Build ECM capability](https://www.changefirst.com/build-ECM-capability) [Quickly upskilling your teams](https://www.changefirst.com/business-issues/upskilling-of-teams) [Develop an agile change culture](https://www.changefirst.com/business-issues/agile-change-management) Products [Roadmap Pro® - digital OCM platform](https://www.changefirst.com/change-management-products/roadmap-pro) Training [Leaders, Heads of Business & Steering Teams](https://www.changefirst.com/training/executive) [Change, Project and Internal development professionals](https://www.changefirst.com/training/change-agent) [Line Managers, local teams, HRBPs & Communication Experts](https://www.changefirst.com/training/manager-and-local-teams) [Employees, large groups & accidental/new change agents](https://www.changefirst.com/training/on-demand-individual) [Project and Programme Managers (Introductory)](https://www.changefirst.com/training/change-projects-introductory) [Project and Programme Managers (Intermediate)](https://www.changefirst.com/training/change-projects-intermediate) [Train-the-Trainer](https://www.changefirst.com/training/train-the-trainer) [Content licensing](https://www.changefirst.com/training/content-licensing) [Certification](https://www.changefirst.com/training/certification) [Application Coaching and Consulting](https://www.changefirst.com/training/application-coaching-and-consulting) Methodologies [PCI® - People - Centred Implementation](https://www.changefirst.com/methodologies/pci) [PAI – Personal Adaptability Inventory PCI®](https://www.changefirst.com/methodologies/pai) Resources [Whitepapers](https://www.changefirst.com/resources) [Videos](https://www.changefirst.com/resources#videos) [Blogs](https://blog.changefirst.com/) [About us](https://www.changefirst.com/about-us) [Contact](https://www.changefirst.com/contact-us) # [Welcome to the Changefirst Blog](https://blog.changefirst.com) # Enterprise Change Management: Making Change Your Business Posted by [David Miller](https://blog.changefirst.com/author/david-miller) ![Enterprise Change Management Making Change Your Business.jpg](https://blog.changefirst.com/hs-fs/hubfs/Blog_Images/June_2017/Enterprise%20Change%20Management%20Making%20Change%20Your%20Business.jpg?width=913&name=Enterprise%20Change%20Management%20Making%20Change%20Your%20Business.jpg "Enterprise Change Management Making Change Your Business.jpg") Embracing and building an Enterprise Change Management strategy provides organisations with the [agility](https://blog.changefirst.com/inforgraphic-how-agile-is-turning-organizational-change-management-on-its-head) and resilience needed to cope with the fast pace of change faced in all industries in today’s world.  Enterprise Change Management (ECM) is substantially more than just having a core change management capability within your organisation.  Through ECM, change becomes part of your organisation’s DNA.  It is an end-to-end, top to bottom approach to change management where the skills and knowledge to drive change are inherent in how you do business. **The risk of a project by project approach to change** Rather than apply change management on a project by project basis, taking an ECM approach gives your whole organisation the skills and tools needed to implement successful change at a rapid pace. One of the symptoms of inadequate change capability that we see across many organisations is the Value Gap.  This is the difference of solution delivery versus full benefits realisation.  We see this where projects deliver the required artifacts (e.g. a system, a process, an organisational restructure) but the organisation fails to gain the anticipated benefits.  If the organisation (the people and the ways of working) has not changed in line with expectation then the organisation will not reap the full benefits the project had forecast. ![Implementvsinstalladjusted](https://blog.changefirst.com/hs-fs/hubfs/Implementvsinstalladjusted.png?width=550&height=332&name=Implementvsinstalladjusted.png) Now, multiply this failure to deliver expected benefits by all of the various types of projects your organisation has going on at any one time.  That is a significant amount of missed benefits. Why does this happen? Simply put, most project teams do not have the necessary skills and tools to ensure that the people aspects of delivering a project are managed.  And HR or OD teams are not large enough to be able to provide expert support across the full range of projects within an organisation. ECM closes this gap by ensuring that the skills and tools needed to implement successful change are embedded across the organisation.   **Enterprise Change Management is a holistic approach to change** ECM is the term used to describe the discipline and process of deploying change management up, down and across an organisation; ensuring it can be applied to each project, and individuals have access to requisite skills to build their own personal change competency.   ECM is not just about training your staff in change management theory.  It also encompasses practical skills, processes, systems, culture and leadership: - A common change language that is used throughout the organisation - A shared set of change processes and tools that can be applied to different projects and in different parts of the organisation - Strong change leadership competency at all levels of the organisation - Role-based training and coaching to build and embed new skills and techniques - An organisational mind-set that supports the effective implementation of strategic change and ensure change is considered up front, before projects are initiated. **The journey to ECM** Adopting Enterprise Change Management into your organisation is not a quick fix, nor can you expect to get results overnight.  Embarking on an ECM journey is a path of increasing the change maturity in your organisation, and in the coming weeks we will be talking more about assessing your change maturity and how to start your ECM journey.   Reviewing change capabilities against a maturity model helps provide an understanding of the approach to change management.  An organisation achieves an ECM approach to change management when they are at level 3 and 4 of change management maturity.   ![Change_Maturity_Model.png](https://blog.changefirst.com/hs-fs/hubfs/Blog_Images/June_2017/Change_Maturity_Model.png?width=697&height=254&name=Change_Maturity_Model.png)  It is at these highest maturity levels where an organisation has developed - A consistent approach to change management - Change processes and tools which everyone can access as require and which have been built into other systems, tools and processes - An application focus learning which is relevant to people’s roles in the change process, ensuring that people have the skills needed to work on real problems - Coaching support to help people embed new skills and processes providing ongoing learning and development to fill skill gaps across the organisation - A leadership-led change approach; the [C-Suite role in change with ECM](https://blog.changefirst.com/the-c-suites-role-in-sustaining-enterprise-change-management-capabilities) is critical and ongoing and this leadership focus is cascaded down through the leadership layers of the organisation.   **The benefits of Enterprise Change Management are significant** Developing an Enterprise Change Management approach does take time but the benefits can start to be felt even in the early stages.  As the organisation starts to use the same language to describe change, and a more consistent approach is used across different projects, the rates of change success will rise.  The act of embarking on an ECM journey also brings change management to the forefront of people’s minds. The proactive, forward thinking (and forward planning), approach to the people aspects of implementing changes in the organisation will start to become second nature. When an organisation moves into a more mature state then the benefits become common place: - Time is not wasted “re-inventing the wheel” for each new project - Continuous improvement of the approach, as well as the tools and training that support the approach - Consistent application on all major projects - Senior leaders are managing the overall change capability - Rapid ramp up, the organisation can cope with a 48hr ramp up window - A resilient workforce that thrives in periods of rapid change.   To read more about [Enterprise Change Management](https://info.changefirst.com/free-download-enterprise-change-management-book-chapter-1), the benefits and the approach, take a look at [A C-suite Guide to Building Organizational Change Capability](https://info.changefirst.com/a-c-suite-guide-to-building-organizational-change-management-capabilities) and [ECM: Deploy Long Term, Stay Agile](https://info.changefirst.com/enterprise-change-management-how-to-deploy-organizational-change-long-term-and-stay-agile-in-the-market).  Download chapter 1 of Enterprise Change Management for free ### [![Download it](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/2401974/f685faad-16de-46df-8531-ac46566b1905.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/2401974/f685faad-16de-46df-8531-ac46566b1905)   ![David Miller](https://blog.changefirst.com/hubfs/David%20200x200.png) Posted by [David Miller](https://blog.changefirst.com/author/david-miller) David Miller is the Chairman and Founder of Changefirst, a global training and consulting organisation which specialises in Organisational Change Management. He has helped organisations successfully implement major change for the last 25 years. Initially as a Senior Executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. David was a regular speaker at a range of Change and Transformation events globally on key industry themes including Agile Change Management and the use of digital in Change Management. Find me on: [LinkedIn](https://www.linkedin.com/in/david-miller-changefirst/) Tags: [change management](https://blog.changefirst.com/topic/change-management), [Enterprise Change Management](https://blog.changefirst.com/topic/enterprise-change-management), [Agility](https://blog.changefirst.com/topic/agility), [change management capability](https://blog.changefirst.com/topic/change-management-capability), [change leaders](https://blog.changefirst.com/topic/change-leaders), [change management maturity](https://blog.changefirst.com/topic/change-management-maturity), [maturity model](https://blog.changefirst.com/topic/maturity-model) - [Tweet](https://twitter.com/share) ### Leave a comment Search Blog ### Keep me updated ### Recent Posts ### SHARE THE BLOG ### Posts by Tag [![](https://changefirst.com/images/Icons/Social_LI.svg)](https://uk.linkedin.com/company/changefirst) [![](https://changefirst.com/images/Icons/Social_TW.svg)](https://twitter.com/Changefirst) [![](https://changefirst.com/images/Icons/Social_VM.svg)](https://vimeo.com/changefirst) [![](https://changefirst.com/images/Icons/Social_FB.svg)](https://www.facebook.com/Changefirst-129807110363683/) [Website T&Cs](https://info.changefirst.com/website-tcs)    |     [Security Policy](https://info.changefirst.com/security-statement)    |     [Privacy Policy](https://info.changefirst.com/privacy-policy)    |     [Cookie Policy](https://info.changefirst.com/cookie-policy)